Playbeat Lite crashes on open in Logic

Help & Support
1

Hello, I received Playbeat 3 lite free when I made a purchase at Plugin boutique, I can open it in stand alone mode though when I try to open it in Logic it crashes Logic instantly. I am running Mac OS Big Sur 11.6.8, Logic 10.7.4. Unless if that is what the lite means that you can only use it in standalone?. I take it this is not upgradeable either?

2

Hello CWG,

Thanks for reaching out and sorry to hear that, this shouldn’t happen.
Can you please share with us the crash log in order to investigate further?

Max

3

Hello I tried to email you the crash log and it says that the email exceeded your incoming limits.

4

Is it possible that you can copy the contents to a text file and send it to us?

5

(Attachment crash report.pdf is missing)

6

(Attachment crash report.pdf is missing)

7

I think the .pdf is missing.

Could you please send it via our Support page here? https://audiomodern.zendesk.com/hc/en-us/requests/new