# SoundBox v.1.1.0 - No Sound, Crashes Cubase Pro 12 & 14

**URL:** <https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967>\
**Category:** Bug Reports\
**Tags:** soundbox\
**Created:** [August 8, 2025, 12:34am UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967 "2025-08-08T00:34:14Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![Soniclight](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/soniclight/32/1123_2.png) [@Soniclight](https://forum.audiomodern.com/u/Soniclight)\
**Post date:** [August 8, 2025, 12:34am UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/1 "2025-08-08T00:34:14Z")

</div>

![SB v.1.1.0](https://europe1.discourse-cdn.com/flex013/uploads/audiomodern/original/2X/6/679c38cbe2d09eaacdedc4c431a5b3313ad19217.jpeg)

OS: Win 10 64-bit Home  
Mobo: Gigabyte X570S AORUS Elite AX  
CPU: AMD Ryzen 9 5950X 16-core, 32-Thread, no overclocking  
RAM: 64 Gb. Crucial Ballistix 3200 MHz DDR4 DRAM  
\_\_\_\_\_\_\_\_\_\_\_\_\_\_

I’ve read both threads here on issues with Cubase but even the more recent for Cubase 13 where the user loaded it through the VSTi rack instead of the Project windows - didn’t work for me.

I just got my first SoundBox instrument - Tranfigured Orchestra by Sonora Cinematic, so for now the only SB instrument I have.

Symptoms of problem:

**1. No Sound**

As seen in opening screenshot, I can get the instrument to load, but even though the virtual keyboard responds to both MIDI notes on the track and live playing, so sound. I have everything set to Any and all MIDI inputs - or global.

I’ve loaded this as a duplicate of another track and as a “virgin” new one. Same thing happens.

**2. Hide or Delete SoundBox Track = Cubase 12 & 14 Freeze (Crash)**

Have to nuke them in Task Manager. This sometimes also corrupts my .cpr file where I get a Steinberg “can’t find license” as I fire the progs up again. So have to use a .bak file before Sound Box was every loaded.

I’m not an engineer or pro musician but have been using Cubase for 23 years, so not a newbie to the DAW environment and to VSTi and how they work (i.e. have NI Kontakt Komplete and others).

I have uninstalled SoundBox through a thorough uninstaller (Revo Uninstaller) that removes any and all traces that most uninstallers leave behind, and then re-installed. Due to that Cubase phased out VST2 in v.13, I no longer install those versions or the Mac AU since I don’t use a Mac.

I’ve also rebooted my OS two times. Still stuck in no-sound and there is no point in using Sound Box right now.

Help appreciated.

---

<div class="post-metadata">

**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [August 8, 2025, 8:31am UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/2 "2025-08-08T08:31:57Z")

</div>

Hello @Soniclight

Thanks for reaching out and sorry to hear about that. Which Soundbox version are you using? Do you have the same problem in Standalone mode as well?

---

<div class="post-metadata">

**Author:** ![Soniclight](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/soniclight/32/1123_2.png) [@Soniclight](https://forum.audiomodern.com/u/Soniclight)\
**Post date:** [August 8, 2025, 5:03pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/3 "2025-08-08T17:03:04Z")

</div>

As stated in the subject line, SoundBox v.1.1.0. When I reinstalled it, I only installed the VST3 version as explained above, and did not install the standalone because I never use those versions of VSTi or fx - I only use the in-DAW versions. Because I want to be ready to record in case I come up with something fabulous… 😊

But I did try the standalone when first installed before the issue started to happen in Cubase but at that time couldn’t figure out how to load the sound patch/VSTi.

---

<div class="post-metadata">

**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [August 8, 2025, 8:01pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/4 "2025-08-08T20:01:54Z")

</div>

Thanks for the information, that does sound unusual.

We encountered a similar issue once before with a user loading our Opacity library. In that case, providing a fresh download of the library resolved the problem after re-importing it. It was an isolated incident among thousands of users, so quite rare. I can only assume it was a corrupted download or extraction.

I’d recommend requesting a fresh copy of the library and importing it again. Would it be possible to ask the developer to provide that?

---

<div class="post-metadata">

**Author:** ![Soniclight](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/soniclight/32/1123_2.png) [@Soniclight](https://forum.audiomodern.com/u/Soniclight)\
**Post date:** [August 8, 2025, 10:10pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/5 "2025-08-08T22:10:15Z")

</div>

OK, downloaded another copy of Transfigured Orchestra, but before I do this again, question:

I keep all my NI/Kontakt and other VSTI, samples, audio and video projects, etc. on my D:\ drive due to how much space these take. And I like a streamlined OS that a backup every evening.

So I created a folder for SoundBox there too and put the .sbpack in there, then loaded it in SoundBox in Cubase.

— Could this be causing the problem (maybe .sbpacks only work when on the OS?) Probably not, but figured I’d ask before I end up where I was with all of this…

Thanks.

PS: My deleted post below was a musing on if I had Cubase rescan the entire D:\ including the SoundBox folder. But it didn’t do anything - the folder is empty in the MediaBay due to Cubase is not programmed to recognize SoundBox content. As I understand it.

---

<div class="post-metadata">

**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [August 9, 2025, 5:39am UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/7 "2025-08-09T05:39:19Z")

</div>

You can change the default library location from the Settings tab. When a new location is selected, all content will be moved there, and Soundbox will use this new location moving forward.

---

<div class="post-metadata">

**Author:** ![Soniclight](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/soniclight/32/1123_2.png) [@Soniclight](https://forum.audiomodern.com/u/Soniclight)\
**Post date:** [August 9, 2025, 4:19pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/8 "2025-08-09T16:19:55Z")

</div>

Got a fresh new copy of the instrument, created a new track, loaded it - I now realize that one has to double-click on the instrument to turn the choice to red font for sound to happen. Most presets in VSTi are single click. So audio issue is fixed.

But:

… when just disabling or deleting the track with the Sound Box instrument, Cubase still freezes and I have to nuke it through Task Manager.

Cubase does not create a DMP file for a freeze but I looked online and would have to download, install and then run [ProDump64](https://learn.microsoft.com/en-us/sysinternals/downloads/procdump) while Cubase is launched and used to recreate this and then provide that DMP file.

Getting complicated, but will see if I can do this.

---

<div class="post-metadata">

**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [August 9, 2025, 7:13pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/9 "2025-08-09T19:13:11Z")

</div>

I’ve sent you a PM with our upcoming version 1.1.1, which we believe resolves this issue. This version will be officially released in a few days, along with some new features and a tutorial.

Please let me know if it addresses the problem on your end.

---

<div class="post-metadata">

**Author:** ![Soniclight](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/soniclight/32/1123_2.png) [@Soniclight](https://forum.audiomodern.com/u/Soniclight)\
**Post date:** [August 10, 2025, 6:24pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/10 "2025-08-10T18:24:58Z")

</div>

**YES** , v.1.1.1. solved the issue! Thank you.

Testing on disabling and deleting a SouncBox track that froze Cubase every time… now no problemo.

One thing I noticed - or didn’t see with v.1.1.0 – was needing to restart Windows after fresh install. Maybe that locked in something for Cubase and/or Windows to work right with SoundBox that the previous version didn’t.

At least on my OS which I have tweaked some under-the-hood over the years since Windows XP. But I’m no programmer - just a bit geeky - and doubt that those changes affected SoundBox.

Just glad things are working. 😊

---

<div class="post-metadata">

**Author:** ![SemantixSound](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@SemantixSound](https://forum.audiomodern.com/u/SemantixSound)\
**Post date:** [October 18, 2025, 10:17pm UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/12 "2025-10-18T22:17:48Z")

</div>

ok. I’m not the only one. I just put soundbox in my template and whenever I enable/disable the track, it’s a HARD freeze!!

Did anyone get back to you with a solution?

---

<div class="post-metadata">

**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [October 21, 2025, 2:10am UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/13 "2025-10-21T02:10:05Z")

</div>

Hi @SemantixSound ,

Can you please make sure that you are using the latest 1.1.1 version of Soundbox?

---

<div class="post-metadata">

**Author:** ![SemantixSound](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@SemantixSound](https://forum.audiomodern.com/u/SemantixSound)\
**Post date:** [October 21, 2025, 8:09am UTC](https://forum.audiomodern.com/t/soundbox-v-1-1-0-no-sound-crashes-cubase-pro-12-14/2967/14 "2025-10-21T08:09:07Z")

</div>

I think I must’ve downloaded the program literally days before 1.1.1came out so I just re-downloaded this latest version and it seems OK. Thanks so much.
