# Loopmix won’t download factory sounds

**URL:** <https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259>\
**Category:** Uncategorized\
**Created:** [May 18, 2023, 8:13pm UTC](https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259 "2023-05-18T20:13:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Gavi](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@Gavi](https://forum.audiomodern.com/u/Gavi)\
**Post date:** [May 18, 2023, 8:13pm UTC](https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259/1 "2023-05-18T20:13:37Z")

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I was able to download and Import the free packs but it won’t work to download factory presets, bummer., is there a way to fix this ???

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**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [May 18, 2023, 8:27pm UTC](https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259/2 "2023-05-18T20:27:17Z")

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Hi, the factory library should be available on your account as a separate download. Did you purchase the app from us or from one of our resellers?

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**Author:** ![Aaaaaaargh](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/aaaaaaargh/32/1060_2.png) [@Aaaaaaargh](https://forum.audiomodern.com/u/Aaaaaaargh)\
**Post date:** [May 15, 2025, 12:50pm UTC](https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259/3 "2025-05-15T12:50:50Z")

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Same problem, purchased from Plugin Boutique. Factory presets were there in the Demo. NO separate file in purchased download.

 ![Screenshot 2025-05-15 at 13.38.38](https://europe1.discourse-cdn.com/flex013/uploads/audiomodern/original/2X/5/55d7e50aa0f94f483941998fcdb23104801ea7e5.jpeg)

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**Author:** ![Audiomodern](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/audiomodern/32/3_2.png) [@Audiomodern](https://forum.audiomodern.com/u/Audiomodern)\
**Post date:** [May 17, 2025, 5:05am UTC](https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259/4 "2025-05-17T05:05:44Z")

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The factory library should be available in your Plugin Boutique account. I’ve also sent you a direct link via private message.

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**Author:** ![Aaaaaaargh](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.audiomodern.com/aaaaaaargh/32/1060_2.png) [@Aaaaaaargh](https://forum.audiomodern.com/u/Aaaaaaargh)\
**Post date:** [May 19, 2025, 9:26pm UTC](https://forum.audiomodern.com/t/loopmix-won-t-download-factory-sounds/1259/5 "2025-05-19T21:26:39Z")

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Thank you - received now.

Matt